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Author : Jack J. Phillips,Patricia Pulliam Phillips Publisher : Society for Human Resource Page : 315 pages File Size : 49,8 Mb Release : 2012 Category : Business & Economics ISBN : 1586442317
Proving the Value of HR by Jack J. Phillips,Patricia Pulliam Phillips Pdf
Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team. Responding to the current accountability demands that continue to challenge human resource professionals, this updated edition illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line. With this guide, human resource managers will prove their value to their companies by learning how to measure ROI in a variety of programs, policies, practices, and solutions; develop the ROI of HR with basic, step-by-step instructions; and collect, analyze, and report data with sophistication.
How to Measure Human Resource Management by Jac Fitz-enz,Barbara Davison Pdf
Once thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challengesamong them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic goals of its organization. This Third Edition of a human resources classic is the only book to provide a proven, quantifiable method for accurately measuring the productivity of all major HR functions. How to Measure Human Resources Management is nothing short of a must-have for HR managersa tool that allows you to gauge the effectiveness of your department and communicate with senior management in the quantitative business language they understand. Thoroughly revised, this practical guide offers new chapters that show how to measure: Intellectual capital The effectiveness of the HR Web site: the employee handbook, retirement and benefits information, etc. HR call centers and service centers Now you can accurately measure virtually anything that needs measuring, from a specific task to the way your entire department is organized. You'll see how to support your managerial decisionsfrom how much HR staff is needed to how much to spend on HR serviceswith hard numbers obtained from easy-to-apply formulas and benchmark database examples. Authors Jac Fitz-enz and Barbara Davison expertly demonstrate how you can: Evaluate all your human resources activities and costs, including: staffing, training, HRIS services, employee turnover, employee absence control, and the pay and benefits system Collect data on costs, time, and the quantity and quality of work The book includes another new chapter on employee communicationswhich is at the heart of leading the new employeeas well as expanded coverage of the role of technology, now the driving force in HR management. The authors also offer guidance in linking HR activities to business objectives and, ultimately, to the organization's goals. In addition, they examine the future direction of HR and its likely prospects, problems, and payoffs in the new millennium. Direct, easy-to-follow, and remarkably insightful, How to Measure Human Resources Management is a resource no HR manager can afford to be without. Protect your HR department and prove its value with a measurement system that works Is it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? How can you increase employee satisfaction and also benefit the organization? At a time when human resources managers are under great pressure to accurately measure job performance, defend their budgets against outsourcing, and even justify their own existence, answering questions like these is a necessary yet often difficult challenge. How to Measure Human Resources Management is designed to help HR managers confidently measure all major personnel functions and make tough decisions. From hiring and staffing, to compensation and benefits, to training and development, to employee relations and retention programs and more, you'll see how to better measure and manage overall HR productivity and serviceconfirming your role in giving your company a competitive edge. This completely updated Third Edition of a classic HR text provides a wealth of new information, including: Measuring intellectual capital and Web-based HR systems Connecting compensation to revenues and expenses Keeping management satisfied with the hiring process Assessing the value of outsourcing and call centers Measuring the effect of leadership and management development Understanding the costs of and reasons for absenteeism and turnover Use How to Measure Human Resources Management to show top management in quantitative terms how the HR function contributes to your company's bottom line.
The HR Value Proposition by David Ulrich,Wayne Brockbank Pdf
The international best seller Human Resource Champions helped set the HR agenda for the 1990s and enabled HR professionals to become strategic partners in their organizations. But earning a seat at the executive table was only the beginning. Today's HR leaders must also bring substantial value to that table. Drawing on their 16-year study of over 29,000 HR professionals and line managers, leading HR experts Dave Ulrich and Wayne Brockbank propose The HR Value Proposition. The authors argue that HR value creation requires a deep understanding of external business realities and how key stakeholders both inside and outside the company define value. Ulrich and Brockbank provide practical tools and worksheets for leveraging this knowledge to create HR practices, build organizational capabilities, design HR strategy, and marshal resources that create value for customers, investors, executives, and employees. Written by the field's premier trailblazers, this book charts the path HR professionals must take to help lead their organizations into the future. Ulrich is a professor at the University of Michigan School of Business and the author of 12 books and more than 100 articles on the subject of human resources. Brockbank is a clinical professor of business at the University of Michigan School of Business, the author of award-winning papers on HR strategy, and an adviser to top global organizations.
Proving the value of HR : ROI case studies ; [measuring return on investment in human resources, learning and development, and performance improvement] by Patricia Pulliam Phillips,Jack J. Phillips Pdf
Artificial intelligence is changing the world of work. How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organization? This book provides the answers. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, artificial intelligence can add value throughout the work of HR professionals. Artificial Intelligence for HR demonstrates how to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice. Alongside coverage of employee engagement and recruitment, this second edition features new material on applications of AI for virtual work, reskilling and data integrity. Packed with practical advice, research and new and updated case studies from global organizations including Uber, IBM and Unilever, the second edition of Artificial Intelligence for HR will equip HR professionals with the knowledge they need to improve people operational efficiencies, and allow AI solutions to become enhancements for driving business success.
Author : Society for Human Resource Management (U.S.) Publisher : Ann M Uich Page : 243 pages File Size : 55,8 Mb Release : 2006 Category : Business & Economics ISBN : 9781586440916
HR Magazine Guide to Managing People by Society for Human Resource Management (U.S.) Pdf
For 50 years, human resource professionals have relied on HR Magazine's "Managing Smart" column to provide perceptive, in-depth information. Now the best columns have been collected in this treasure trove of pep talks and practical tools that helps professionals recruit, train, and motivate talented managers. The book's format includes handy sidebars called "Quick Tips" and "Did You Know?" to keep track of core topics and update facts and statistics; work sheets, checklists, and self-assessments are also provided for implementing new ideas.
Human Resource Management in Health Care by L. Fleming Fallon,Charles R. McConnell Pdf
This innovative text will be useful for students and as a reference for practitioners. Each chapter will begin with a case study that focuses on the topical material of the chapter. the case study will be resolved at the conclusion of the chapter. In addition to references used in the chapter, each chapter will have a resources section for books, periodicals, websites and organizations.
Human Performance Consulting by James S. Pepitone Pdf
New rules require a new game plan. More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how 'new human performance specialists' can mold and construct work situations that enhance performance, productivity, and profits. The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance. 'Human Performance Consulting' presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization's workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals. James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems. Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value.
There is an increasing realisation that small businesses, including architecture practices need to pro-actively engage with HR rather than simply firefighting when something goes wrong. Good HR practices can help with business efficiency and profitability – they provide positive commercial tools that architects and other professionals can use to enhance their creativity whilst simultaneously increasing their commerciality. This book will provide simple, pragmatic and practical advice, anecdotes and template documents for a variety of common situations that arise in the HR employee life-cycle, such as succession planning and staff engagement. Using examples from a range of different architecture practices, readers will learn how these organizations have successfully approached the issue of people management, by implementing tried and tested HR models. For sole and small practices, this easy to digest book shows architects and other design professionals that HR can be a positive, profitable and even pleasurable tool for business success.
Integrated Performance Management by Kurt Verweire,Lutgart Berghe Pdf
Linking various disciplines and management functions, Integrated Performance Management provides the reader with a concrete framework to manage organizations successfully. The authors do not isolate a single strategy to manage performance. Instead, the book focuses on a range of strategies providing the reader with an introduction to each one. The concepts under analysis were developed through intense dialogue with business managers. While maintaining academic rigour, Integrated Performance Management presents ideas that students will find relevant outside of the classroom. Postgraduate and MBA students in a range of areas including strategy, accounting, finance, operations management, marketing, leadership and human resource management will find this book useful.
Evidence-Based Human Resource Management (First Edition) by Craig J. Russell Pdf
Evidence-based Human Resources Management is the first text to focus on proving the "value proposition" of HR systems to executive decision makers. Moving away from a "cost-center" or overhead view of HR, Dr. Russell offers a step-by-step guide on how best to demonstrate the impact of HR systems on important business outcomes (financial and operational). Starting with an in-depth discussion of Keith Hammonds (in)famous article titled "Why I hate HR," Dr. Russell employs real HR examples to help orient HR professionals to the quantitative tools needed to evaluate HR effectiveness and efficiency. Despite its depth of coverage, Evidenced-based Human Resources Management is accessible HR statisticsphobes and will prove useful to both those wanting an overview of the topic and those who wish to evaluate HR systems in detail. "Dr. Craig Russell received a Ph.D. in Business Administration from the University of Iowa in 1982. He is currently a professor of Business Administration at the University of Oklahoma, where he teaches in the undergraduate, MBA, and Ph.D. programs. Dr. Russell has 33 years of HR teaching experience at undergraduate, masters, and doctoral levels (13 years teaching required statistics courses at all levels). His research focuses on advancing theory and practice in selection and development of organizational leaders. He has led over 500 seminars for private and public sector organizations on human-resource topics, and his work has appeared in 16 peer reviewed publications. In 1986, Dr. Russell was awarded the Ghiselli Award for Research Design by the Society of Industrial and Organizational Psychology. He has twice received the Best Research Paper award from the Research Methods division at the National Academy of Mangement Meetings and is a founding and active member of the Technical Advisory Board of PreVisor (former ePredix), the world-wide leader in on-line personnel selection"
Value-based Human Resource Strategy by Laura Brown,Tony Grundy Pdf
Value-Based Human Resource Strategy demonstrates how HR strategy can be positioned and implemented to generate real shareholder value, using case studies from BT, Dyson, Marks and Spencer and others. The following topics are covered: * Scope, positioning, process * Strategy techniques * Links with managing for value * Project managing HR strategy * Specific HR strategy issues and breakthroughs * Being an HR strategy consultant Many HR managers are trying to become more of a consultant than an HR administrator and don't know how to - this book addresses that need. It is practical and contains visual tools to work through HR issues.
