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Author : Patricia Pulliam Phillips,Jack J. Phillips
Publisher : Unknown
Page : 220 pages
File Size : 53,5 Mb
Release : 2007
Category : Electronic
ISBN : 0979028515
Author : Jack J. Phillips,Patricia Pulliam Phillips
Publisher : Society for Human Resource
Page : 315 pages
File Size : 45,7 Mb
Release : 2012
Category : Business & Economics
ISBN : 1586442317
Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team. Responding to the current accountability demands that continue to challenge human resource professionals, this updated edition illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line. With this guide, human resource managers will prove their value to their companies by learning how to measure ROI in a variety of programs, policies, practices, and solutions; develop the ROI of HR with basic, step-by-step instructions; and collect, analyze, and report data with sophistication.
Author : Jack J. Phillips,Wayne Brantley,Patricia Pulliam Phillips
Publisher : John Wiley & Sons
Page : 206 pages
File Size : 46,5 Mb
Release : 2011-09-20
Category : Business & Economics
ISBN : 9781118122600
Business & Economics/Project Management An exclusive portal to the methods and tools the ROI Institute uses to determine return on investment in project management To survive this modern age of financially skeptical "show me the ROI" investors, it is a crucial step for companies to develop an effective project management strategy in order to stay ahead of the curve and achieve success. Project Management ROI takes the guesswork out of determining how to monetarily value projects by teaching the time-tested Return on Investment (ROI) methodology. It presents these results-based concepts in a methodical, reproducible manner that project managers, executives, and analysts can use as a validated reference for future projects. This book focuses on an array of measures to forecast project value and collect data during and after implementation, including reaction, learning, application and implementation, impact, return on investment, and intangibles. Project Management ROI: Is the first book from the renowned ROI Institute to focus on project management ROI Provides both the tools and methodology for measuring the ROI of project management investments Will help project managers discover the value of specific project management solutions to justify project expenditures
Author : Patricia Pulliam Phillips,Jack J. Phillips
Publisher : Association for Talent Development
Page : 355 pages
File Size : 45,7 Mb
Release : 2011-12-21
Category : Business & Economics
ISBN : 9781607287858
How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world. Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs. Specific topics covered include: examination of selected case studies, many of which employ the ROI Methodology definition and discussion of the ROI Methodology, and suggestions on how to best implement it exploration of best practices in measurement and evaluation of ROI discussion of various ROI data collection plans coverage of data analysis strategies and program assessment protocols analysis of program costs. Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.
Author : Patricia Phillips,Jack J. Phillips,Ron Stone,Holly Burkett
Publisher : Routledge
Page : 401 pages
File Size : 54,9 Mb
Release : 2006-10-19
Category : Business & Economics
ISBN : 9781136356070
Since the publication of 'Return on Investment in Training and Performance Improvement Programs,' many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does not guarantee that an organization will implement the process effectively throughout the various functions and divisions. 'The ROI Fieldbook' will help organizations implement ROI successfully, by providing concrete techniques, tools, strategies, and reproducible items. Jack Phillips and Patti Phillips and their associates have helped hundreds of organizations and individuals with their ROI workshops. 'The ROI Fieldbook' provides many different strategies for tackling the critical issues of implementation. The authors examine every key barrier to implementation and suggest strategies for overcoming, minimizing, or removing the barriers. The accompanying CD contains dozens of tools, instruments, and templates aimed at providing helpful resources for the individual or the team responsible for implementing ROI. Case studies from a variety of organizations illustrate the broad range of application and implementation. The CD also includes interactive material such as "Are You Ready for ROI"—a self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet.
Author : Jack J. Phillips,Ron D. Stone,Patricia Pulliam Phillips
Publisher : Routledge
Page : 534 pages
File Size : 47,6 Mb
Release : 2001
Category : Business & Economics
ISBN : 9780877193678
Describes a process for measuring the return on investment in human resources programmes. Based on case studies reflecting a variety of human resources issues, illustrates the application of the method in actual situations.
Author : Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Publisher : Taylor & Francis
Page : 438 pages
File Size : 51,8 Mb
Release : 2024-05-01
Category : Business & Economics
ISBN : 9781040023075
The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.
Author : Jack J. Phillips,Patricia Pulliam Phillips,Al Pulliam
Publisher : John Wiley & Sons
Page : 312 pages
File Size : 54,7 Mb
Release : 2014-01-09
Category : Science
ISBN : 9781118899168
Using the most successful evaluation system in the world for measuring impact and ROI—the ROI Methodology—learn how to measure the success of all business programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings Few topics are more important than the health and safety of employees, associates, and citizens. Organizations focus a tremendous amount of money/resources on maintaining a zero-harm approach to its employees, the greater community, and the surrounding environment. At the same time, organizations are implementing many types of wellness and fitness programs ensuring that employees remain healthy, safe, and productive. Measuring ROI in Environment, Health, and Safety shows how to measure the success of all types of programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings. Environmental efforts, or green projects, can represent value for organizations. Eighty percent can deliver a positive ROI, and the other 20 percent are often required by regulation. In either case, it is critical to understand whether or not these projects are working. This new book will show step-by-step how to measure the success of many types of green programs. Within an organization, responsibility for environment, health, and safety is often under the direction of the same executive team. Their concern is always about how well the programs are working and, more importantly, what can be done to ensure that they are more successful. ROI in Environment, Health, and Safety introduces the ROI Methodology, now used by over 4,000 organizations, and the most successful and utilized evaluation system in the world for measuring program impact and ROI. It shows step-by-step how to capture the reaction to the various initiatives and programs a firm may institute, the learning necessary to make them successful, progress in terms of application and implementation, the specific business impact measures driven by these programs, and, finally, the financial ROI. Along the way, data is collected for process improvement to ensure that if certain programs are not working, they can be adjusted for success.
Author : Jack J. Phillips
Publisher : Association for Talent Development
Page : 188 pages
File Size : 47,7 Mb
Release : 2005-07-01
Category : Business & Economics
ISBN : 9781607284789
Interest in measuring the return-on-investment (ROI) of performance improvement interventions has grown exponentially since the 1994 publication of ASTD's In Action: Measuring Return on Investment, Volume 1. The success of that book prompted the release of two more ROI in Action volumes in 1997 and 2001, which greatly contributed to a growing body of knowledge on the subject. ROI at Work builds on the foundation of those well-received volumes and introduces even more examples of ROI application in the government sector as well as a variety of industries, including the telecommunications, financial services, technology, and automotive industries. Training, human resources development (HRD), human resources, and performance improvement professionals will learn valuable lessons from these detailed real-world case studies as they work to contribute to the strategic goals of their organizations. College instructors and students also will find value in this book as a supplement to standard HRD textbooks. Researchers and consultants will find that this book provides solid evidence of the validity of ROI measurement and evaluation practices.
Author : Jack J. Phillips,Patricia Phillips,PatriciaStone Ron Phillips,Ron Stone
Publisher : Butterworth-Heinemann
Page : 300 pages
File Size : 54,7 Mb
Release : 2007-11-30
Category : Human capital
ISBN : 0750682787
Now in its second edition, the HR Scorecard provides a comprehensive step-by-step process to integrating a scorecard approach to the Human Resources function. The authors demonstrate how the HR function is helping to deliver its organizations strategic goals. Demonstrating value is key and the ROI process developed by co-author Jack Phillips, aids HR management in determining and improving the bottom-line impact that human resource programs have on an organization. Fully updated and revised, this new edition also has a companion book of cases available. The major features of this book include: A proven methodology to implement within your organization A practical approach with examples and illustrations Implementation strategies for building accountability into HR programs This book is an invaluable reference for professionals involved in performance management and those actively implementing the scorecard approach. It is also an important text for those HR managers continuing their professional development through certification programs. * A step by step guide for measuring the impact of human resource management within an organization * Incorporating new case studies for practical application in the workplace * Fully updated reflecting the current trends and issues in the field
Author : Jack J. Phillips,Lisa Edwards
Publisher : John Wiley & Sons
Page : 428 pages
File Size : 48,9 Mb
Release : 2008-12-22
Category : Business & Economics
ISBN : 9780470375952
Retention is becoming one of the most pressing concerns of employers worldwide. This book provides an overview of talent retention and defines retention and turnover in very specific measures. It explores the full impact of talent departure and most important it offers proven solutions to talent retention. The book clearly shows how to forecast the ROI of talent retention solutions and how to capture the actual ROI after the solution was implemented. This is a practical book providing an ROI approach to HR managers and practitioners.
Author : Jack J. Phillips
Publisher : Routledge
Page : 396 pages
File Size : 52,6 Mb
Release : 2012-06-25
Category : Business & Economics
ISBN : 9781136368325
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
Author : Judith Watson
Publisher : Business & Professional Pub
Page : 132 pages
File Size : 54,9 Mb
Release : 2000
Category : Business & Economics
ISBN : 1875889167
Most organisations champion that people are their greatest asset. But how do they really view their investment in HR activities? In many cases, they simply budget for these activities as an expenditure item. Today, managers need to value these activities and their potential return on investment to the business. This management report will help managers: - describe the relevant components of financial statements - prepare financial tools for measuring return on investment - create a template for measurement to use in their own organisation - identify the steps involved in implementing ROI techniques. One reason that measuring the value of HR has not been a standard business practice to date is because it has been seen as simply too difficult. Traditional definitions of capital do not adequately value an organisations true wealth. While organisations continue to spend large sums of money upgrading plant, equipment and infrastructure, there is still a prevailing paradigm that people are viewed as an overhead rather than as an asset. The notion of the 'intellectual capital' that is brought to an enterprise is largely not quantified. Financial statements such as the profit and loss statement and balance sheet do not adequately correlate HR measures and performance improvement with bottom-line results. This report introduces ways to consider making links between Human Resources management, Human Asset management and the bottom line. What Value HR? encourages organisations to consider a broader view of human resources management and human capital as a value added function. It incorporates an extensive literature review combined with original concepts and philosophies developed by the author. Case studies in this management report show how some organisations have successfully put a value on HR. Companies in the case studies section include Investors in People (UK), Dow Chemical Company, BHP and Australia Post.
Author : Jac Fitz-Enz
Publisher : Thomas Nelson
Page : 336 pages
File Size : 50,7 Mb
Release : 2009-02
Category : Business & Economics
ISBN : 0814439489
The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals) * functional (impact on process improvement) * human resources management (value added by five basic HR department activities) The second edition contains new material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. Utterly up-to-date, this is the go-to resource for organizations performing the essential task of measuring the value of their people.
Author : Patricia Pulliam Phillips
Publisher : Unknown
Page : 0 pages
File Size : 46,7 Mb
Release : 2010
Category : Personnel management
ISBN : 0979028531