Download Full eBooks in PDF
The Challenge Of Front Line Management Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of The Challenge Of Front Line Management book. This book definitely worth reading, it is an incredibly well-written.
Author : Ronald R. Sims
Publisher : Greenwood Publishing Group
Page : 288 pages
File Size : 41,9 Mb
Release : 2001
Category : Business & Economics
ISBN : 1567203736
Annotation What managerial work is becoming, as organizations in the New Economy "flatten themselves down" in response to the challenges of world competition.
Author : Ronald R. Sims
Publisher : IAP
Page : 437 pages
File Size : 49,9 Mb
Release : 2021-01-01
Category : Business & Economics
ISBN : 9781648023651
Succeeding as a Frontline Manager in Today’s Organizations, highlights the fact that as the world of work continues to change in response to a variety of trends, issues and opportunities, manages on the frontline will still be expected to see that their organizations operate both effectively and efficiently to not only survive but to thrive. To do this, frontline managers (FLMs) must continue to learn and develop their skills to get the organization’s work done through its people. This book examines both the traditional and contemporary skills todays frontline managers must have at a minimum and those they must successfully learn to implement to fulfill their critical roles and responsibilities. The book argues that FLMs will continue to play a critical role in helping their organizations pursue and achieve their strategic, tactical and operational goas efficiently and effectively. By focusing on the skills a good FLM needs, this book offers specificity on what the FLM and their organizations must do to increase the potential for the success of FLMs in having a positive influence on the organization overall by focusing both on results and the well-being of employees. The book examines not only looks at the essentials of effective management but discusses the importance of how one becomes and makes a smooth transition to the role of a FLM. In addition, the book examines the essential elements of management—planning, organizing, controlling, and leading—while also offering an in-depth look at the important role FLMs can and should play as it relates to ethics, building and leading effective teams, and safety and health. Each chapter offers insights into what FLMs can do to be effective in their work, particularly for those FLMs who want to continue to develop themselves as they play the different roles and exercise different skills in doing their jobs. In the end, this book is written for, those who are interested in increasing their understanding of the FLMs role, responsibilities and skills needed to be effective while also getting those who work for them to accomplish their work effectively, efficiently and productively on their own or as a member of a group or team.
Author : Bill Templeman
Publisher : CRC Press
Page : 154 pages
File Size : 48,9 Mb
Release : 2014-03-05
Category : Business & Economics
ISBN : 9781482219951
Training for frontline managers and supervisors is being ignored as a business improvement tactic at the worst possible time. As management jobs become increasingly complex, we continue to be inundated with the latest methods for improving job performance, along with less time to sort through all this information. Focused on interpersonal management skills, Leadership Basics for Frontline Managers: Tips for Raising Your Level of Effectiveness and Communication explains what it takes to improve how you communicate and relate to your employees, customers, and bosses. It presents 25 chapters grouped into four categories: Personal Effectiveness, Leadership, Communication, and Your Career. After reading this book, you will better understand: How to deal with information overload The best ways to manage during tough times How to handle difficult co-workers How to run more effective meetings The basics of giving and receiving feedback How to manage your career more effectively Each chapter dissects a different management skill and concludes with a list of bullet points to help you take action immediately. By illustrating key concepts with scenarios drawn from a range of work situations, this book is an ideal reference for: Anyone new to a management position Experienced managers who want to sharpen their leadership skills Managers who find themselves managing a diverse group of employees Because the chapters were written to stand on their own, this book supplies guidance you can easily read in short chunks, a few minutes at a time. While the book draws on contemporary management theory, the bulk of the writing stems from the author's real-world experience as a facilitator, trainer, writer, coach, and program designer in both the private and public sectors.
Author : Daphne Statham
Publisher : Jessica Kingsley Publishers
Page : 180 pages
File Size : 53,8 Mb
Release : 2004
Category : Social Science
ISBN : 185302886X
Written by key figures in the field of social care training and administration this much-needed volume provides good practice guidance for front line managers. The contributions are based upon recent research into management practice.
Author : Vernon D. Miller,Michael E. Gordon
Publisher : Routledge
Page : 283 pages
File Size : 46,9 Mb
Release : 2014-07-11
Category : Business & Economics
ISBN : 9781136224973
While communicating is a vital skill for managers at all organizational levels and in all functional areas, human resource managers are expected to be especially adept communicators, given the important interpersonal component of their roles. Practitioners and scholars alike stand to benefit from incorporating an updated and more nuanced view of communication theory and practice into standard human resource management practices. This book compiles readings by thought leaders in human resource management and communication, exploring the intersection of interests, theories, and perspectives from the two fields to highlight new opportunities for research and practice. In addition to covering the foundations of strategic human resource management, the book: offers a critical review of the research literature on topics including recruitment, selection, performance management, compensation, and development uses a communication perspective to analyze the impact of corporate strategy on human resource systems investigates the key human resource management topic of the relationship between a company's human capital and its effectiveness directly discusses the implications of communication literature for human resource management practice Written at the cross-section of two established and critcally linked fields, this book is a must-have for graduate human resource management and organizational communication students, as well as for high-level human resource management practitioners.
Author : Carolyn L. Facteau,Katherine A. Jackson,Ronald R. Sims,John G. Veres
Publisher : Bloomsbury Publishing USA
Page : 281 pages
File Size : 54,8 Mb
Release : 2000-11-30
Category : Business & Economics
ISBN : 9780313004636
As the way work is done changes and as organizations flatten themselves down in response to demands posed by the new global economy, managers on the front lines, where some say the real work is done, need a broader set of skills than ever before. They must learn to see their jobs differently—to become tougher and more durable—but they must also become more flexible in how they interact with the organization itself and its changing work and economic environments. The authors emphasize key tasks that front-line managers must do today, such as strategic planning, budgeting, quality management, and benchmarking, and how they must focus attention on their customers, until now far removed and perhaps out of mind. They must also recognize the need for effective information systems and find ways to align their immediate work units with larger organizational strategies and processes. In short, the authors offer essentially a new paradigm for the way management should now be practiced in a far-ranging book that today's managers will need to keep pace with changes that could threaten their careers, and a book that offers others on the way up a way to start their own careers on the right foot. Becoming an effective front-line manager starts with understanding the job. The authors begin with a comprehensive look at what it means to be a front-line manager and the special challenges they face. They must become all things to all people, say the authors, and at the same time consider other, perhaps unfamiliar challenges, such as safety and health concerns. Front-line managers today must also learn to grow and adapt to changing work environments. The authors present an extensive view of these new tasks and roles and detail the ways in which front-line managers can address and overcome the obstacles they will find. The book is a readable, thought-provoking study of special interest to teachers of general management courses on the undergraduate and graduate levels.
Author : Schwartz, David,Brasethvik, Terje,Divitini, Monica
Publisher : IGI Global
Page : 279 pages
File Size : 48,9 Mb
Release : 1999-07-01
Category : Business & Economics
ISBN : 9781930708631
The Internet is quickly moving from a marketing tool in which businesses and organizations promote sales and awareness, to a core element of any information system architecture. The advent of the Internet as a fundamental infrastructure for the delivery of advanced business systems has opened up a wide range of questions for the design and development of such systems.Internet-Based Organizational Memory and Knowledge Management provides a multidisciplinary view of the wide range of ideas on innovative Internet information systems as they related to organizational memory and knowledge. Using the Internet as the primary architectural base, this book presents results and challenges of Internet-based knowledge management systems.
Author : Chris DeRose,Noel M. Tichy
Publisher : Penguin
Page : 277 pages
File Size : 41,6 Mb
Release : 2012-10-11
Category : Business & Economics
ISBN : 9781101561713
Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
Author : Guah, Matthew Waritay
Publisher : IGI Global
Page : 500 pages
File Size : 46,5 Mb
Release : 2021-02-05
Category : Business & Economics
ISBN : 9781799875949
For hundreds of years, different leadership theories have been explored to try to explain exactly how and why certain people become great leaders. Research spans a discussion of personality traits, the characteristics of the situation at hand, and qualifications of the leader to try to determine what causes people to become more likely than others to take charge. This can be in various settings: CEOs, presidents and prime ministers, managing directors, governors, senators, head coaches, and more. Through the examination of first-time leadership, new theories and ideas on leadership are explored. The Handbook of Research on Innate Leadership Characteristics and Examinations of Successful First-Time Leaders is a comprehensive reference source that focuses on what qualities distinguish first-time leadership from traditional leaders, while furthering leadership theories that look at other variables such as situational factors, knowledge base, skill levels, etc. It reviews the various approaches used by first-time leadership and how each of them uniquely approaches effective leadership, key outcomes, and the strengths and weaknesses of each approach. Furthermore, it distinguishes between the traditional route for leadership, the gradual moving up of an individual over time to higher positions, and a first-time leadership in which an individual begins right away in a position without climbing the professional ladder. This book will attempt to draw lessons from existing first-time leadership experience and provide evidence for the appropriateness of such a route to leadership. Topics highlighted include transformational leadership, political leaders, ethical and unethical leadership, and leadership development. This book is ideal for young professionals, leaders, executives, managers, graduate students, practitioners, government officials, researchers, academicians, and students.
Author : Great Britain: Parliament: House of Commons: Children, Schools and Families Committee
Publisher : The Stationery Office
Page : 220 pages
File Size : 49,7 Mb
Release : 2009-07-30
Category : Political Science
ISBN : 0215540700
Author : Pixey Anne Mosley,Wyoma vanDuinkerken
Publisher : American Library Association
Page : 266 pages
File Size : 44,8 Mb
Release : 2011-04-04
Category : Language Arts & Disciplines
ISBN : 9780838992814
Peppered with short narratives that use real-life examples of change principles, this book helps managers reassure their staff that change can be an opportunity for reflection and personal growth.
Author : United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation
Publisher : Unknown
Page : 200 pages
File Size : 48,7 Mb
Release : 2008
Category : Transportation
ISBN : PSU:000066754060
Author : Rebecca Kolins Givan
Publisher : Cornell University Press
Page : 217 pages
File Size : 44,9 Mb
Release : 2016-08-19
Category : Business & Economics
ISBN : 9781501706028
There is constant pressure on hospitals to improve health care delivery and increase cost effectiveness. New initiatives are the order of the day in the dramatically different health care systems of the United States and Great Britain. Often, as we know all too well, these efforts are not successful. In The Challenge to Change, Rebecca Kolins Givan analyzes the successes and failures of efforts to improve hospitals and explains what factors make it likely that the implementation of reforms will rewarded by positive transformation in a particular institution’s day-to-day operation. Givan’s in-depth qualitative case studies of both top-down initiatives and changes first suggested by staff on the front lines of care point clearly to the importance of all hospital workers in effecting change and even influencing national policy. Givan illuminates the critical role of workers, managers, and unions in enabling or constraining changes in policies and procedures and ensuring their implementation. Givan spotlights an Anglo-American model of hospital care and work organization, even while these countries retain their differences in access and payment. Entrenched professional roles, hierarchical workplace organization, and the sometimes-detached view of policymakers all shape the prospects for change in hospitals. Givan provides important examples of how the dedication and imagination of the people who work in hospitals can make all the difference when it comes to providing quality health care even in a challenging economic environment.
Author : Liz Beddoe,Allyson Davys
Publisher : Jessica Kingsley Publishers
Page : 248 pages
File Size : 41,7 Mb
Release : 2016-05-19
Category : Social Science
ISBN : 9780857008435
Challenges in Professional Supervision draws on the latest research and theory to explore issues, trends and developments in supervision work. The provision of excellent supervision is strongly linked to improved performance and staff retention. In this book, supervision is examined across a broad range of settings, addressing concerns common to a range of professions, including health, social work and counselling. The book is divided into two sections: the first describes the contemporary themes in professional supervision and the second discusses the models and skills being employed to deliver it. Issues such as supervising ethically, practitioner wellbeing and managing the process are all explored. There are also chapters on group supervision, supervision of managers and how to have difficult conversations. This book is ideal for managers and senior practitioners in health and social care with an active interest in developing, energising and inspiring their supervision practice, as well as academics interested in keeping up-to-date with developments in the field.
Author : Jo Owen
Publisher : Pearson UK
Page : 231 pages
File Size : 40,8 Mb
Release : 2018-06-18
Category : Business & Economics
ISBN : 9781292232621
This book is the ultimate ‘how to’ of management. It distils the theory of management to give you both the practical techniques and soft skills you need to be a successful manager. Managing well is about getting things done. This book will show you how. How to Manage is the definitive how-to of management. Based on years of management practice in some of the world’s leading organisations, it cuts through the theory to show you how to develop the skills, behaviours, political abilities and emotions to thrive as a manager. In How to Manage you’ll learn to: Evaluate your management potential Assess each member of your team and help them discover how they can improve Identify and build the core skills you need to do well Recognise the rules of success in your particular organisation Manage in a virtual world The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
