User Centric E Government

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User Centric E-Government

Saqib Saeed,T. Ramayah,Zaigham Mahmood
User Centric E Government Book PDF

Author : Saqib Saeed,T. Ramayah,Zaigham Mahmood
Publisher : Springer
Page : 256 pages
File Size : 46,6 Mb
Release : 2017-09-17
Category : Computers
ISBN : 9783319594422

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User Centric E-Government by Saqib Saeed,T. Ramayah,Zaigham Mahmood Pdf

This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.

OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches

OECD
OECD e Government Studies Rethinking e Government Services User Centred Approaches Book PDF

Author : OECD
Publisher : OECD Publishing
Page : 242 pages
File Size : 44,5 Mb
Release : 2009-10-02
Category : Electronic
ISBN : 9789264059412

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OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches by OECD Pdf

The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.

Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services

Doli?anin, ?emal
Handbook of Research on Democratic Strategies and Citizen Centered E Government Services Book PDF

Author : Doli?anin, ?emal
Publisher : IGI Global
Page : 455 pages
File Size : 43,7 Mb
Release : 2014-11-30
Category : Law
ISBN : 9781466672673

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Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services by Doli?anin, ?emal Pdf

Over the past few years, e-government has been rapidly changing the way governmental services are provided to citizens and businesses. These services improve business and government exchange capability, provide a new way to discover and share information, and play a part in the evolution of future technologies. The Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services seeks to address which services in e-government should be provided to users and how. This premier reference work gives an overview of the latest achievements in the field of e-government services, provides in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends for researchers, teachers, students, government workers, and IT professionals.

E-Government in Canada

Jeffrey Roy
E Government in Canada Book PDF

Author : Jeffrey Roy
Publisher : University of Ottawa Press
Page : 397 pages
File Size : 43,7 Mb
Release : 2006-05-01
Category : Political Science
ISBN : 9780776618609

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E-Government in Canada by Jeffrey Roy Pdf

The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured online service underpinned by a technically secure infrastructure. This service-security nexus entails internal governance reforms aimed at realizing more customer-centric delivery via integration and coordination across departments and agencies. Yet, as online networking has become more pervasive and public demands for participation rise, pressures for greater openness and accountability intensify. The result is widening experimentation with online democracy. The e-governance focus is thus shifting toward issues of transparency and trust - and new possibilities for re-conceptualizing how power is organized and deployed. In sum, the prospects for digital transformation involve the interplay of these four dimensions: service, security, transparency and trust. This book identifies the main drivers of e-government, assesses the responses of Canada's public sector to date, and sketches out the major challenges and choices that lie ahead. The findings will be of interest to those studying or working in the world of public sector management and e-governance.

Citizens and E-Government: Evaluating Policy and Management

Reddick, Christopher G.
Citizens and E Government Evaluating Policy and Management Book PDF

Author : Reddick, Christopher G.
Publisher : IGI Global
Page : 552 pages
File Size : 46,6 Mb
Release : 2010-04-30
Category : Computers
ISBN : 9781615209323

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Citizens and E-Government: Evaluating Policy and Management by Reddick, Christopher G. Pdf

"This book examines the role that citizens play in the development of electronic government or e-government,specifically focusing on the impact of e-government and citizens, exploring issues of policy and management in government"--Provided by publisher.

Co-creating Digital Public Services for an Ageing Society

Juliane Jarke
Co creating Digital Public Services for an Ageing Society Book PDF

Author : Juliane Jarke
Publisher : Springer Nature
Page : 241 pages
File Size : 55,6 Mb
Release : 2020-09-14
Category : Law
ISBN : 9783030528737

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Co-creating Digital Public Services for an Ageing Society by Juliane Jarke Pdf

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Design Solutions for User-Centric Information Systems

Saeed, Saqib,Bamarouf, Yasser A.,Ramayah, T.,Iqbal, Sardar Zafar
Design Solutions for User Centric Information Systems Book PDF

Author : Saeed, Saqib,Bamarouf, Yasser A.,Ramayah, T.,Iqbal, Sardar Zafar
Publisher : IGI Global
Page : 422 pages
File Size : 43,7 Mb
Release : 2016-12-21
Category : Computers
ISBN : 9781522519454

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Design Solutions for User-Centric Information Systems by Saeed, Saqib,Bamarouf, Yasser A.,Ramayah, T.,Iqbal, Sardar Zafar Pdf

Continuous improvements in technological applications have allowed more opportunities to develop systems with user-focused designs. This not only leads to higher success in day-to-day usage, but it increases the overall probability of technology adoption. Design Solutions for User-Centric Information Systems provides a comprehensive examination of the latest strategies and methods for creating technological systems with end users as the focal point of the design process. Highlighting innovative practices and applications across a variety of areas, such as cloud-based computing services, e-government adoption, and logistics evaluation, this book is an ideal reference source for computer engineers, practitioners, project managers, graduate students, and researchers interested in the enhancement of user-centric information system development.

Technology Enabled Transformation of the Public Sector: Advances in E-Government

Weerakkody, Vishanth
Technology Enabled Transformation of the Public Sector Advances in E Government Book PDF

Author : Weerakkody, Vishanth
Publisher : IGI Global
Page : 457 pages
File Size : 50,5 Mb
Release : 2012-06-30
Category : Political Science
ISBN : 9781466617773

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Technology Enabled Transformation of the Public Sector: Advances in E-Government by Weerakkody, Vishanth Pdf

Electronic Government is continually advancing in topics such as hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning, management, e-government applications, and e-government impacts. Technology Enabled Transformation of the Public Sector: Advances in E-Government is filled with original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world. This title effectively and positively provides organizational and managerial directions with greater use and management of electronic/digital government technologies in organizations. It also epitomizes the research available within e-government while exponentially emphasizing the expansiveness of this field.

Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes

Chhabra, Susheel,Kumar, Muneesh
Integrating E Business Models for Government Solutions Citizen Centric Service Oriented Methodologies and Processes Book PDF

Author : Chhabra, Susheel,Kumar, Muneesh
Publisher : IGI Global
Page : 338 pages
File Size : 45,7 Mb
Release : 2009-02-28
Category : Computers
ISBN : 9781605662411

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Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes by Chhabra, Susheel,Kumar, Muneesh Pdf

"The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-business models for government solutions, through citizen-centric service oriented methodologies and processes"--Provided by publisher.

Electronic Government and Electronic Participation

H.J. Scholl,O. Glassey,M.F.W.H.A. Janssen
Electronic Government and Electronic Participation Book PDF

Author : H.J. Scholl,O. Glassey,M.F.W.H.A. Janssen
Publisher : IOS Press
Page : 432 pages
File Size : 41,5 Mb
Release : 2016-08-30
Category : Political Science
ISBN : 9781614996705

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Electronic Government and Electronic Participation by H.J. Scholl,O. Glassey,M.F.W.H.A. Janssen Pdf

ICT, e-government and electronic participation have become increasingly important in the public sector and the social sphere in recent years. This book presents 53 of the papers accepted for the dual IFIP EGOV-ePart conference 2016, which took place in Guimarães, Portugal, in September 2016. This conference, which consisted of five partially intersecting tracks, presented advances in the socio technological domain of the public sphere demonstrating cutting edge concepts, methods, and styles of investigation by multiple disciplines. The conference has been a premier academic forum for over 15 years and has a worldwide reputation as one of the top two conferences in the research domains of electronic, open and smart government, policy and electronic participation. The papers in this joint proceedings of the 2016 IFIP EGOV-ePart conference comprise accepted submissions from all categories and all tracks (with the exception of some 38 papers which are published separately). The book is divided into 9 sections: eParticipation, e-Government Evaluation, Open Data and Open Government, Governance, Smart Cities, e-Government Implementation and Adoption, Ph.D. Colloquium Papers, Posters, and Workshops. Offering a comprehensive overview of research and practice on electronic government and electronic participation, this book will be of interest to all those involved in the socio-technological domain of the public sphere.

Encyclopedia of Information Science and Technology, Fourth Edition

Khosrow-Pour, D.B.A., Mehdi
Encyclopedia of Information Science and Technology Fourth Edition Book PDF

Author : Khosrow-Pour, D.B.A., Mehdi
Publisher : IGI Global
Page : 8104 pages
File Size : 53,6 Mb
Release : 2017-06-20
Category : Computers
ISBN : 9781522522560

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Encyclopedia of Information Science and Technology, Fourth Edition by Khosrow-Pour, D.B.A., Mehdi Pdf

In recent years, our world has experienced a profound shift and progression in available computing and knowledge sharing innovations. These emerging advancements have developed at a rapid pace, disseminating into and affecting numerous aspects of contemporary society. This has created a pivotal need for an innovative compendium encompassing the latest trends, concepts, and issues surrounding this relevant discipline area. During the past 15 years, the Encyclopedia of Information Science and Technology has become recognized as one of the landmark sources of the latest knowledge and discoveries in this discipline. The Encyclopedia of Information Science and Technology, Fourth Edition is a 10-volume set which includes 705 original and previously unpublished research articles covering a full range of perspectives, applications, and techniques contributed by thousands of experts and researchers from around the globe. This authoritative encyclopedia is an all-encompassing, well-established reference source that is ideally designed to disseminate the most forward-thinking and diverse research findings. With critical perspectives on the impact of information science management and new technologies in modern settings, including but not limited to computer science, education, healthcare, government, engineering, business, and natural and physical sciences, it is a pivotal and relevant source of knowledge that will benefit every professional within the field of information science and technology and is an invaluable addition to every academic and corporate library.

Human-Centered System Design for Electronic Governance

Saeed, Saqib,Reddick, Christopher G.
Human Centered System Design for Electronic Governance Book PDF

Author : Saeed, Saqib,Reddick, Christopher G.
Publisher : IGI Global
Page : 404 pages
File Size : 42,8 Mb
Release : 2013-03-31
Category : Political Science
ISBN : 9781466636415

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Human-Centered System Design for Electronic Governance by Saeed, Saqib,Reddick, Christopher G. Pdf

As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with human practices. Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.

Advanced Methodologies and Technologies in Government and Society

Khosrow-Pour, D.B.A., Mehdi
Advanced Methodologies and Technologies in Government and Society Book PDF

Author : Khosrow-Pour, D.B.A., Mehdi
Publisher : IGI Global
Page : 726 pages
File Size : 53,9 Mb
Release : 2018-11-02
Category : Political Science
ISBN : 9781522576624

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Advanced Methodologies and Technologies in Government and Society by Khosrow-Pour, D.B.A., Mehdi Pdf

Governments must continuously update policies, laws, and legislation as the world continues to rapidly evolve due to technologies and changing cultural perspectives. To streamline policy creation and implementation, governments seek new and efficient methods to ensure their citizens’ and communities’ safety while also encouraging citizen participation. Advanced Methodologies and Technologies in Government and Society provides research on emerging methodologies in effective governing including sections on public sector management and socioeconomic development. While highlighting the challenges facing government officials and law enforcement such as crisis response and natural disaster management, this book shows how technology use can make those areas of government more efficient and improve preventative measures. This book is an ideal resource for law enforcement, government officials and agencies, policymakers, public servants, citizen activists, researchers, and political leaders seeking cutting-edge information to strengthen their government’s relationship with society and their constituents while also strengthening their policy measures through new technology and methods.

Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications

Management Association, Information Resources
Public Affairs and Administration Concepts Methodologies Tools and Applications Book PDF

Author : Management Association, Information Resources
Publisher : IGI Global
Page : 2307 pages
File Size : 42,7 Mb
Release : 2015-05-31
Category : Political Science
ISBN : 9781466683594

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Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications by Management Association, Information Resources Pdf

Effective administration of government and governmental organizations is a crucial part of achieving success in those organizations. To develop and implement best practices, policymakers and leaders must first understand the fundamental tenants and recent advances in public administration. Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications explores the concept of governmental management, public policy, and politics at all levels of organizational governance. With chapters on topics ranging from privacy and surveillance to the impact of new media on political participation, this multi-volume reference work is an important resource for policymakers, government officials, and academicians and students of political science.

OECD e-Government Studies e-Government for Better Government

OECD
OECD e Government Studies e Government for Better Government Book PDF

Author : OECD
Publisher : OECD Publishing
Page : 206 pages
File Size : 52,5 Mb
Release : 2005-11-16
Category : Electronic
ISBN : 9789264018341

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OECD e-Government Studies e-Government for Better Government by OECD Pdf

This report looks at new thinking and practice in OECD countries in using information and communications technologies to enhance government services.