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Workplace Violence and the Facility Manager by Joseph F. Gustin Pdf
This book contains practical, comprehensive, and effective guidance and advice on the issue of workplace violence. It is written in plain language and in a non-theoretical, reader-friendly format for quick and easy reference. Topics include the risk factors that contribute to workplace violence, as well as the effects of violence. The book discusses procedures for assessing threat as well as strategies for preventing violence and handling the consequences when necessary. It also examines situations such as domestic violence and the workplace and racial and sexual harassment and explains the new OSHA directive on investigation workplace violence.
Managing Violence in the Workplace by Thomas K. Capozzoli,R. Steve McVey Pdf
Managing Violence in the Workplace is a prescription that contains many lists of "do's" and "don'ts" and "how to's" for proactive and reactive responses to workplace violence. The authors have analyzed numerous incidents in the workplace and constructed "how to" guidelines. Be prepared for managing workplace violence. Develop procedures to reduce the potential for violence, create contingency plans, fulfill your legal and moral obligation to employees and the public, reduce your company's liability, and provide a safer environment for all. Who can benefit from Managing Violence in the Workplace? Any organizational executive, risk manager, security, or human resource professional... anyone working to create a comprehensive, organizational program for response to potential and actual incidents of workplace violence.
Managing Sport Facilities, Third Edition, continues the tradition set by its predecessors of providing future and current sport facility managers with the knowledge they need in order to make the proper decisions in all areas of facility management. Like the previous two versions, the third edition provides a comprehensive understanding of crafting a career in running a sport facility. The third edition of Managing Sport Facilities engages students with a clear writing style, extensive real-world examples, and information on managing a range of facilities, from smaller health clubs, colleges, and recreational environments to professional sport stadiums. Because managers require current information to meet the needs of new facilities and audiences, this edition has been updated to include the following: • A new chapter on green facility management • Updated Sport Facility Management Profiles featuring industry experts introducing applied connections for each chapter • Expanded Facility Focus sidebars presenting facts and strategies used by real facilities • An updated instructor ancillary package, now including instructor videos that feature professionals in the field offering advice and insight In response to its increasing importance over the last decade, the newest chapter in this text focuses on implementing and maintaining green facilities. This chapter details items that should be considered during the construction of new environmentally conscious facilities as well as information on retrofitting and updating older facilities with green technology, such as recycling initiatives and solar panels. A facility built according to Leadership in Energy and Environmental Design (LEED) standards may lose its certification if not properly maintained over time, so tips for preserving green facilities are also included. In Managing Sport Facilities, Third Edition, students will learn the history of the sport facility industry and the primary goals and objectives of facility managers; how to build and finance a facility; facility operation; administration of marketing, finance, and other critical areas; and event administration and management. A comprehensive approach to understanding the wide-ranging job of sport facility managers has been applied, with a structure that builds from general to specific, and finally to practical knowledge in the final chapter. In addition, the text offers updated content in the Sport Facility Management Profiles, Facilities Trivia, Behind the Scenes, and Facility Focus sidebars in each chapter, which bring the theories and concepts to life by citing specific examples of strategies used in making a facility—and the facility manager—more successful. New instructor videos that can be shared during class provide students with a glimpse into the lives of real-world professionals as they provide insight and advice. Managing Sport Facilities, Third Edition, contains extensive textbook learning aids, including real-world checklists and forms that allow students a glimpse of some of the tools and guidelines that professionals use in their work. Each chapter begins with objectives and an overview and concludes with a summary and discussion questions and activities. The instructor ancillaries will help instructors prepare for and teach classes, and the text itself has an engaging style that makes the reading cogent and easy to remember. Starting from its already-solid foundation, the new material, updates, ancillaries, and practical learning aids make this third edition the most complete and up-to-date text on the subject. Students using this text will learn what it takes to blend leadership, operations management, and creativity in promotions as they begin their journey to being top-notch sport facility managers.
Managing Sport Facilities, Third Edition, provides students with the vital information and vocabulary to make smart decisions in all areas of facility management. This edition includes a new chapter on green facility management.
Author : Ella W. Van Fleet,David D. Van Fleet Publisher : IAP Page : 333 pages File Size : 51,7 Mb Release : 2014-10-01 Category : Education ISBN : 9781623966874
Violence At Work by Ella W. Van Fleet,David D. Van Fleet Pdf
Every day we wake up, send our children to school, go to work, attend sports or other entertainment events, etc. Then suddenly the unexpected happens. This day will not end like yesterday and a thousand other days. Our lives are changed forever. Suddenly we realize how precious and fragile life is, and we question whether we could have done something to prevent this emergency event. We have become accustomed to violence, but we do not need to accept it. Our study of workplace violence, terrorism, and other forms of dysfunctional behavior associated with work suggests that both managers and non-managers would like to reduce the risks associated with violence at the workplace. The book is designed to help do just that. You can be underpaid, overworked, or get fired even though you are performing well. You can be a victim of sabotage or harassment even though—or sometimes because!—you are doing an outstanding job. You can be a victim on company premises of an angry, psychologically impaired, or chemically dependent manager, non-manager, former coworker, spouse, or even a stranger. The violent act you face may have stemmed from coworker interaction, worker-boss relations, a sick corporate environment, or even family problems. Top executives and other managerial and non-managerial personnel clearly need to take steps toward reducing the threat of workplace violence. Numerous studies have been done regarding workplace problems, resulting in numerous books and professional journal articles. Some books, articles, workshops, seminars, and the like proffer general advice to managers. However, virtually all of that advice has come from psychologists, physicians, and lawyers. And very little counsel is provided to non-manager employees on dealing with problems that involve co-workers or managers. What has been lacking is advice that would reduce the threat of workplace violence and therefore (1) reduce stress, (2) enable organizations to develop potential competitive advantages in terms of their personnel and productivity, and (3) guide organizational personnel in their efforts to solve problems before they culminate in violent actions. This book fills that need. We believe it is the first to offer both general and specific information and advice from a managerial point of view. The authors have spent their careers intimately involved with the practice, teaching, and research on management and organizations.
The Workplace Violence Prevention Handbook by Don Philpott Pdf
Workplace violence can occur anywhere: schools, office buildings, hospitals, or late-night convenience stores. It can occur day or night, inside or outside of the workplace, and it can include threats, harassment, bullying, stalking, verbal abuse, and intimidation. Left unchecked, workplace violence can lead to physical assaults and homicide. This updated edition of The Workplace Violence Prevention Handbook tackles this often overlooked but pervasive problem and provides a comprehensive five-step process for understanding and preventing it. The Workplace Violence Prevention Handbook looks at the extent of the problem, examines some of the myths surrounding it, and provides early warning and detection signs, best prevention polices and proven defusing, protection, and containment techniques and strategies. At the end of each section there are a combination of case studies, scenarios, worksheets, and checklists to assist you in understanding the steps needed to plan, develop, and execute an effective workplace violence prevention program. A workplace violence prevention plan is a must. Apart from the legal and liability issues, it just makes sense to protect the organization’s most valuable assets—the workforce. For many organizations there are added benefits from implementing a violence prevention plan. During the risk assessment phase, you frequently discover areas of vulnerability that can be remedied and practices that can be improved. This can lead to increased productivity and efficiency, which could have an ongoing impact on your bottom line. The biggest benefit, however, is in increased safety for everyone using that workplace.
Understanding Workplace Violence by Michele A. Paludi,Rudy Nydegger,Carmen A. Paludi Jr. Pdf
By any measure, workplace violence is increasing in frequency and intensity. A recent report estimates its cost at over $120 billion. Meanwhile, experts agree that risk factors, including psychological, behavioral, and situational stressors, are increasing in the context of today's volatile business environment. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence—in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, affected by the impact of workplace violence and seeking solutions. The statistics are alarming. Homicide is the most frequent manner in which female employees are fatally injured at work; it is the number two cause for men. According to a recent study cited by the Society for Human Resource Management, incidents of workplace violence have increased steadily over the past sixteen years; 58 percent of participating companies reported that disgruntled employees have threatened senior managers in the past year, 17 percent said employees had intentionally and maliciously downloaded computer viruses, and 10 percent said they were victims of product tampering. Meanwhile, the costs linked to workplace violence have been estimated at over $120 billion. Experts agree that risk factors for workplace violence include psychological, behavioral, and situational stressors—and today's volatile business environment increases their intensity. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence—in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, who is affected by the impact of workplace violence and is seeking solutions.
Facility Manager's Guide to Security by P.E. Reid Pdf
Covering everything required to build and manage a security system, Facility Manager's Guide to Security discusses the layout of the facility in order to provide security for workers, plants, processes, and products. The book covers distances and separation, fencing, access control, intrusion detection systems, pass key, key control systems, locks, hasps, and gates. It also explores more sophisticated systems such as closed circuit television, microwave transmitters, lasers, lighting, clear zone, and computer systems and control electronic systems. In addition, non-hardware aspects of security are examined, including security clearances and background checks, guards, rounds, shift work, training, and procedure development. Written by a former defense department official with 30 years of experience in the defense sector, this valuable book explains all aspect s of facility security. Facility managers will discover useful strategies for managing security personnel, guards, guard dogs, rounds shift work, training, procedure development, and other non-hardware elements of a security program.
The Facility Manager's Guide to Safety and Security by John W. Henderson Pdf
A guide for facility managers of varying types of facilities including, apartment buildings/complexes, office buildings, retail stores, educational facilities (schools), restaurants, and countless others. It will look specifically at the physical similarities inherent in all buildings/facilities and delve into the operational/maintenance needs, access control, audit proceedures and emergency procedure requirements. It provides procedures and policy direction in facilities that are lacking such formalized doctrine and gives a starting point to run their facilities in a consistent manner with a focus on safety and security, as well as keeping control of liability risk.
Felix P. Nater,David D. Van Fleet,Ella W. Van Fleet
Author : Felix P. Nater,David D. Van Fleet,Ella W. Van Fleet Publisher : IAP Page : 274 pages File Size : 51,6 Mb Release : 2023-05-01 Category : Social Science ISBN : 9798887302447
Combating Workplace Violence by Felix P. Nater,David D. Van Fleet,Ella W. Van Fleet Pdf
Today the threat of violence impacting worker safety and business operations is a major concern. It is crucial that thoughtful violence prevention policies and supporting violence response plans be developed before any incidents occur in order to properly prepare to use, respond, engage, and react appropriately. Once violence begins or ends is not good enough. The threats are real, and the risks must be managed. A violent threat from a current or former employee, domestic violence or relationship violence spillovers, and the threat posed by criminals committing crimes against people and property are concerns for which all organizations must prepare. Incident avoidance is not acceptable – indeed, most likely not possible. Our job is to make it manageable. This book, Combating Workplace Violence, provides a basic understanding of workplace violence as well as prevention policy and plan development in nontechnical terms. The key to the successful development and implementation of a w+orkplace prevention policy is the collaborative proactive leadership of company executives and management and the assistance of a qualified, reputable consultant. While the information and tools contained here are designed to serve as a baseline for any organization’s solution to workplace violence, the material is useful to inform and educate any member of an organization. The unique framework (V-REEL®) for analyzing the organization’s internal environment to determine what can be done to try to eradicate or reduce workplace violence is especially useful. Ancillaries following each chapter provide additional information and tools to assist your planning. We envision this book being used to inform managers, human resource professionals, workers, and academics in all types of organizations. Hopefully, using the material and framework of this book, more organizations will develop policies, procedures, and practices to prevent workplace violence. ENDORSEMENTS: "This book is a must-read for business leaders and threat assessment professionals. Felix Nater shares his years of experience and expertise on a very difficult and dynamic topic and delivers a comprehensive guide to identify, assess, and mitigate workplace violence hazards. Felix highlights why workplace violence prevention is a shared responsibility across the entire organization and that successful programs are championed from the top down. This book will help any organization create a culture of workplace violence awareness and instill employee confidence in leadership to provide a safe and secure work environment." — Gary Thompson, County of Santa Barbara, California "This book should be required reading for all company executives. Felix’s insights on workplace environment disciplines are integral in demonstrating employee commitment from the top down. Fortunately, I have had experience working with Felix in a yeoman capacity where we learned from each other. Felix articulates employee commitment through well-structured practices. I highly recommend his approach provided in this book. The authors are on target. I’m also proud to have his valued friendship." — Thomas Rosati, U.S. Postal Service, Suffolk County, NY. "This book explores the enterprise approach to preparing and responding to violence in the workplace, in a way few have attempted to tackle. As a co-author, my familiarity with Felix Nater’s depth of knowledge in the subject shines bright through each chapter. This book is a must-read for Physical Security, Human Resources, General Council, all the way to the C-Suite." — William Davis, The Carolinas. "This book captures the realities facing the workforce in a Post Covid-19 world. 'Today,' unlike any previous time in history, the workforce has work options that increase workforce security considerations. It is precisely here that so many of us get stuck. Having a thought process drives the discussion in protecting an organization, beyond the physical security 'gates, guns, and guards' mentality that characterizes most safety and security programs. Felix Nater, and his co-author capture, and document what is needed in creating a sound workplace violence program. You will learn to empower your team with this no-nonsense guide to eliminating excuses and speaking the truth about workplace violence within the workforce workplace environments." — Victor Hayghe, Health Care Industry
In the current climate of terrorism, the facility manager is in a more critical position than ever before. Protecting the organization's building and its occupants from chemical, biological, and radiological (CBR) attacks that are designed to disrupt and/or destroy business operation is becoming an increasingly important priority for facility managers using practice management. Bioterrorism: A Guide for Facility Managers provides a rationale for systematically identifying and evaluating the key areas of practice management. The book is unique in scope, focusing upon the awareness of terrorist threat. It addresses CBR attacks, as well as other forms of terrorism concerns, such as mailroom security, bomb threats, etc., along with the necessary steps for prevention, how to assess vulnerability, how to improve emergency preparedness, and how to assure optimum response and recovery in the event of an attack. It also presents examples of "lessons learned" and mistakes to avoid. By focusing on practice management, the text turns the challenges of facility management into opportunities for the facility manager. These opportunities are manifested in an enhanced productivity that aligns itself with ensuring the safety of building employees, occupants and tenants, as well as with business operations.
Preventing Workplace Violence: A Training Guide for Managers and Supervisors by Rosalind Jackson Pdf
Preventing Workplace Violence: A Training Guide for Managers and Supervisors is a video presentation. Length: 25 minutes. In Preventing Workplace Violence: A Training Guide for Managers and Supervisors, presenter Rosalind W. Jackson provides the fundamentals of workplace violence prevention, including initial program development. This presentation explains the components needed to develop a good baseline program, and focuses on recognizing patterns of unacceptable behavior. It addresses policy development and expert consultation considerations, along with the use of education and team coordination. The presentation also includes a sample workplace violence policy statement, and discusses the impact of workplace violence on the business. Preventing Workplace Violence: A Training Guide for Managers and Supervisors is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs. The 25-minute, visual PowerPoint presentation with audio narration format is excellent for group learning Designed for those in the process of implementing or updating a workplace violence prevention program Emphasizes a business-wide, team approach to minimize additional costs and ensure coordination
Risky Business by William Winston,Lynne F Mcclure Pdf
Risky Business tells in plain language the specific behaviors that indicate an employee has the potential to become violent, and it tells managers what to do--and what not to do--to prevent workplace violence. Author Lynne Falkin McClure describes in clear detail the eight major categories of behavioral clues to violence and includes anecdotes from work settings to help managers and others identify potentially violent employees. Most importantly, she emphasizes the precautions and steps managers must take when they see these “clues” in an employee’s behavior and how to create and maintain a work environment that is likely to protect everyone. Including the hiring--appraisal--training process, Risky Business focuses on system-wide, ongoing prevention steps organizations can take to protect everyone in the workplace. The book points out for readers informal organizational ‘policies’that unwittingly encourage potentially dangerous behaviors in employees and then offers alternative ‘policies’that create and maintain a safer environment. Managers, members of personnel, and public relations representatives learn how to deal effectively with the fears of workers and customers should a violent event occur that affects the company’s morale and image. However, readers are certain to gain the skills and foresight necessary to avert disaster before it strikes. Lynne Falkin McClure, PhD, is a management consultant, workshop designer/facilitator, and public speaker in Tempe, Arizona. President of McClure Associates Management Consultants, Inc., since 1980, she specializes in work relationships and conducts inhouse workshops for corporations and government agencies. Through The McClure Institute in Tempe, she offers intensive 5--day courses for executives, directors, and managers, as well as for EAP specialists and mental health professionals, on how to identify and prevent potential workplace violence. Dr. McClure has been a guest on several national shows, including appearances on “Maury Povich,” “Between the Lines” (Associated Press Broadcast News), “Good Day Atlanta,” “Market Talk” (KWHY-TV, America’s first all-financial station), and “Wireless Flash” (San Diego).
