Retail And Digital Banking

Author : John Henderson
Publisher : Kogan Page Publishers
Page : 281 pages
File Size : 52,9 Mb
Release : 2018-10-03
Category : Business & Economics
ISBN : 9780749482725

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Retail and Digital Banking by John Henderson Pdf

Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors in retail and digital banking. This book considers the evolution of retail banking services and the major role that technology has played in providing quality, cost-effective services to consumers. This fascinating text then goes on to offer expert thought leadership on the future of retail banking and what this could mean for existing established banks and disruptive new entrants. Retail and Digital Banking offers readers the opportunity to take a step back and consider the evolution of the sector in which they work and the tremendous level of change that has occurred over time for all operational activity. Retail and Digital Banking provides support for the Personal and Private Banking module assessment and features practical case studies from the banking sector. This essential text brings the journey of modern banking to life and considers what the future holds. Online supporting resources include a glossary and updates to regulation.

Author : Luigi Wewege,Michael C. Thomsett
Publisher : Walter de Gruyter GmbH & Co KG
Page : 138 pages
File Size : 47,6 Mb
Release : 2019-12-02
Category : Business & Economics
ISBN : 9781547401611

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The Digital Banking Revolution by Luigi Wewege,Michael C. Thomsett Pdf

Emergent innovative financial technologies are profoundly changing the way in which we spend, move and manage our money, unlike ever before, and traditional retail banks are facing stiff competition. The global financial crisis in 2007–2009 led to large losses, and even the collapse of a significant number of established banks shaking the trust of financial customers worldwide. The Digital Banking Revolution is an insightful look at how financial technology and the rapid rise of financial technology companies have brought welcome changes offering flexibility to the banking industry. The book offers a unique perspective on the consumerization of retail banking services. It delves into the many changes that financial innovations have brought about in banking, the main financial disruptors, the new era of "banking on the go," and financial innovations from countries around the world before concluding with a discussion on the future of banking including optimizing structures, new strategies for business outcomes, and human resources in the digital era.

Author : Luigi Wewege
Publisher : Scribl
Page : 108 pages
File Size : 42,5 Mb
Release : 2017-02-14
Category : Business & Economics
ISBN : 9781365685880

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The Digital Banking Revolution by Luigi Wewege Pdf

Over the past decade financial service innovations have contributed to a completely new way in which customers can bank, threatening the status quo of traditional retail banks, and redefining a banking model which has been in place for generations. These new technological advancements have facilitated the rapid emergence of digital banking firms and FinTech companies, leading to established banks being forced to swiftly increase their pace of digital adoption to stay relevant and stop mass client attrition to these agile financial start-ups. These threats come at an inopportune time for banks due to mature markets currently experiencing stagnant growth. This coupled with decreasing profit margins due to the competitive pricing of new entrants, and financial customer loyalty becoming ever increasingly more tenuous.

Author : Luigi Wewege,Michael C. Thomsett
Publisher : Walter de Gruyter GmbH & Co KG
Page : 138 pages
File Size : 50,6 Mb
Release : 2019-12-02
Category : Business & Economics
ISBN : 9781547401598

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The Digital Banking Revolution by Luigi Wewege,Michael C. Thomsett Pdf

Emergent innovative financial technologies are profoundly changing the way in which we spend, move and manage our money, unlike ever before, and traditional retail banks are facing stiff competition. The global financial crisis in 2007–2009 led to large losses, and even the collapse of a significant number of established banks shaking the trust of financial customers worldwide. The Digital Banking Revolution is an insightful look at how financial technology and the rapid rise of financial technology companies have brought welcome changes offering flexibility to the banking industry. The book offers a unique perspective on the consumerization of retail banking services. It delves into the many changes that financial innovations have brought about in banking, the main financial disruptors, the new era of "banking on the go," and financial innovations from countries around the world before concluding with a discussion on the future of banking including optimizing structures, new strategies for business outcomes, and human resources in the digital era.

Author : Suresh Samudrala
Publisher : Jaico Publishing House
Page : 184 pages
File Size : 42,8 Mb
Release : 2015-01-30
Category : Business & Economics
ISBN : 9788184956825

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Retail Banking Technology by Suresh Samudrala Pdf

Banking and financial services organizations are one of the largest consumers of information technology, deploying large IT workforce worldwide. Banks have a complex landscape of technology and applications catering to their diverse information needs. It is important for the people working in banks and associated with technology field to have an optimum understanding of the overall IT landscape. This will help them appreciate the scope of their work in the overall context, as well as understand the criticality of various system interfaces. This book provides an overview of the complex banking technology landscape in a simple and easy-to-understand format. KEY FEATURES — Technology landscape is explained in a simple and generic way so that readers may relate it to their diverse information needs — Several technology concepts like Service Oriented Architecture (SOA), Master Data Management (MDM), Customer Relationship Management (CRM), Business Process Management (BPM), Web Content Management Systems (WCM), Document Management Systems (DMS) etc. have been explained with simple examples in the context of banking systems — Information presented is more for education and knowledge purposes instead of recommending any target architecture or product SURESH SAMUDRALA has been working in the IT industry for the last 20 years after completing his Post Graduation in Computer Science from IIT Madras. He has worked for various banking and financial institutions across the globe. His professional areas of interest include delivery management, enterprise architecture and innovation.

Author : Luigi Wewege
Publisher : Lulu.com
Page : 166 pages
File Size : 41,5 Mb
Release : 2017-01-16
Category : Electronic
ISBN : 9781365685873

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The Digital Banking Revolution by Luigi Wewege Pdf

Over the past decade financial service innovations have contributed to a completely new way in which customers can bank, threatening the status quo of traditional retail banks, and redefining a banking model which has been in place for generations. These new technological advancements have facilitated the rapid emergence of digital banking firms and FinTech companies, leading to established banks being forced to swiftly increase their pace of digital adoption to stay relevant and stop mass client attrition to these agile financial start-ups. These threats come at an inopportune time for banks due to mature markets currently experiencing stagnant growth. This coupled with decreasing profit margins due to the competitive pricing of new entrants, and financial customer loyalty becoming ever increasingly more tenuous.

Author : Luigi Wewege
Publisher : Lulu.com
Page : 206 pages
File Size : 52,6 Mb
Release : 2017-05-27
Category : Business & Economics
ISBN : 9781365998348

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The Digital Banking Revolution, Second Edition by Luigi Wewege Pdf

How FinTech companies are rapidly transforming the traditional retail banking industry through disruptive financial innovation.

Author : Duena Blomstrom
Publisher : Springer
Page : 159 pages
File Size : 42,9 Mb
Release : 2018-03-16
Category : Business & Economics
ISBN : 9783319756530

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Emotional Banking by Duena Blomstrom Pdf

Banking is under threat. Despite access to fast-paced technology known as FinTech, an antiquated business model and internal organizational paralysis do not allow for the creation of a truly beloved brand and are stifling change. To survive and thrive when their competition is catching up, banks must understand the principles behind Emotional Banking—a cultural change concept that brings the consumer to the center of rethinking banking products and delivery. This book starts with a history of the space then moves into an overview of what FinTech is. After discussing the state of banking today including stories from the biggest names in the industry, the concept of Emotional Banking and Brand are introduced as an answer to the problems outlined above. It concludes with examples of best practices and a hands-on approach on how to change the inertia, become a brand and make customers fall in love with their bank. Some of the questions this book tackles include: · Why don’t banks “care”? · How many banks will survive? · What is FinTech and why does it matter? · Can Banks become beloved brands and find their way to the consumer’s heart? · Why is there a disconnect between what we say and what we do in the industry? · Is inertia in banking a result of broken internal culture? · Which big brand or challenger will be at the top in 5 years?

Author : Luigi Wewege
Publisher : Unknown
Page : 128 pages
File Size : 45,8 Mb
Release : 2017
Category : Electronic
ISBN : 3330038233

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The Digital Banking Revolution by Luigi Wewege Pdf

Author : Sankar Krishnan
Publisher : John Wiley & Sons
Page : 153 pages
File Size : 52,7 Mb
Release : 2014-04-28
Category : Business & Economics
ISBN : 9781118932049

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The Power of Mobile Banking by Sankar Krishnan Pdf

Today's tech-savvy consumers are demanding a more personal customer experience from their banks, and banks are discovering that mobile services deliver individualized, tailored experiences better than any other technology. The Power of Mobile Banking: How to Profit from the Revolution in Retail Financial Services gives banking and financial professionals a well-researched guide for becoming transformational leaders. These leaders can convert their traditional retail "branch" banks into streamlined systems that deliver personalized services to their customers' laptops, tablets, and smartphones. Written by Sankar Krishnan—a career banker and noted financial services industry thought leader—The Power of Mobile Banking includes strategies for adapting mobile banking practices that suit the needs of both developed and emerging markets. Krishnan also shows how bankers can make their products and services relevant to a new generation of digital natives. Krishnan explores the expanding mobile payment systems that offer a wealth of financial opportunities for banking institutions and includes information on the growth of e-commerce, which holds the potential for new and profitable ways for banks to engage with consumers. The Power of Mobile Banking outlines the practical aspects of adapting to a mobile banking strategy and shows how to put the right players in place to ensure the technology works seamlessly. Once in place, a great mobile system delivers excellent service and benefits to users, as well as real value and unique features that cement customer loyalty. The book also offers advice for bankers who want to increase their bottom line by delving into the world-wide prepaid card market. Krishnan includes a discussion on the risks and hazards of mobile banking and reveals the critical investments that banks must be willing to make in order to avoid losing customers to telecoms, retailers, and technology providers. The time for retail banking to prepare for the new paradigm is now and The Power of Mobile Banking is the guide for professionals who want to adapt, evolve, and succeed in this new mobile-driven world.

Author : Luigi Wewege
Publisher : Createspace Independent Publishing Platform
Page : 204 pages
File Size : 53,6 Mb
Release : 2017-05-26
Category : Electronic
ISBN : 1546991468

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The Digital Banking Revolution by Luigi Wewege Pdf

For many years, retail banks have been secure, highly profitable businesses. However, recent industry disruption has come knocking at the door of these financial giants. The turning point was the global financial crisis experienced between the years 2007 and 2009 which not only led to large losses, and even the collapse of a significant number of established banks, but has shaken the trust of financial customers worldwide to their core. These factors, combined with the fact that banking has been relatively undisturbed for centuries, meant it was time for change, and that change has been the rapid rise of financial technology companies. Emergent innovative financial technologies are profoundly changing the way in which we spend, move and manage our money, unlike ever before. The digital transformation and its pace of change have been truly astounding, dramatically shifting customer behaviors and expectations of their financial service provider. Retail banks must now become positioned to fulfill their customers' every financial need, especially as the millennial generation is poised to soon command the largest purchasing power of any age group, and banks will need to become cognizant of this generation for a multitude of reasons.

Author : Chris Skinner
Publisher : Marshall Cavendish International Asia Pte Ltd
Page : 316 pages
File Size : 47,9 Mb
Release : 2014-05-15
Category : Business & Economics
ISBN : 9789814561808

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Digital Bank: Strategies to launch or become a digital bank by Chris Skinner Pdf

Digital Bank tracks the innovations in banking and how the mobile internet is changing the dynamics of consumer and corporate relationships with their banks. The implication is that banks must become digitised, and that is a challenge as becoming a Digital Bank demands new services focused upon 21st-century technologies. Digital Bank not only includes extensive guidance and background on the digital revolution in banking, but also in-depth analysis of the activities of incumbent banks such as Barclays in the UK and mBank in Poland, as well as new start-ups such as Metro Bank and disruptive new models of banking such as FIDOR Bank in Germany. Add on to these a comprehensive sprinkling of completely new models of finance, such as Zopa and Bitcoin, and you can see that this book is a must-have for anyone involved in the future of business, commerce and banking. Chris Skinner is best known as an independent commentator on the financial markets through the Finanser (www.thefinanser.com) and Chair of the European networking forum The Financial Services Club, which he founded in 2004. He is the author of ten books covering everything from European regulations in banking through the credit crisis to the future of banking, and is a regular commentator on BBC News, Sky News and Bloomberg about banking issues. More can be discovered about Chris here: http://thefinanser.co.uk/fsclub/chris-skinner/

Author : Essvale Corporation Limited
Publisher : Essvale Corporation Limited
Page : 236 pages
File Size : 47,7 Mb
Release : 2007
Category : Bank and Banking Information technology
ISBN : 9780955412424

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Business Knowledge for IT in Retail Banking by Essvale Corporation Limited Pdf

This handbook for the discerning IT professional provides easy-to-follow guidelines on the business knowledge needed to forge a career in the fiercely competitive world of retail banking.

Author : A. Omarini
Publisher : Springer
Page : 297 pages
File Size : 45,6 Mb
Release : 2016-01-12
Category : Technology & Engineering
ISBN : 9781137392558

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Retail Banking by A. Omarini Pdf

The world of retail banking is changing. While previously a purely money-making entity, the industry has brought social responsibility onto its agenda, and the ground rules for success have altered. Traditional convictions, rules and values that have influenced all banking business in the past are brought into question by this shift, and banks are adopting bold strategies in order to win out over competitors. Taking both multidisciplinary and holistic approaches, Retail Banking is a comprehensive analysis of how traditional retail banks can meet the challenges of the emerging competitive landscape. It outlines the importance of considering the traditional fundamentals of banking and fitting them into the modern times, where technology is pervasive and developments in the macro and micro scenarios have changed the landscape of the industry. It highlights that modern retail banking is a conscious step away from the past, and suggests that for banks to succeed in this field, they must step away from ad-hoc initiatives and instead encourage loyalty and a life-long confidence in each of their customers. This book will be of interest to those with in interest in retail banking, bank management, business models and strategies and financial services.

Author : J. DiVanna
Publisher : Springer
Page : 178 pages
File Size : 51,8 Mb
Release : 2003-11-06
Category : Business & Economics
ISBN : 9780230509566

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The Future of Retail Banking by J. DiVanna Pdf

This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.